Air India said that the airline was “deeply anguished” by the assault of its female crew member inside her room at a hotel in London where she was staying.
“We are deeply anguished by an unlawful incident of intrusion at a hotel, operated by a major international chain that affected one of our own. At Air India, we are as concerned about this incident as all of you are,” the airline said in a statement.
Air India said that it is providing all possible support to the crew member and others in the team, including professional counselling.
“Air India is also working with the local police and will pursue the matter to the fullest extent of the law,” it said.
Earlier in the day, the airline had said in a statement that a female crew member attached to the airline was assaulted by an intruder inside her room at a hotel operated by a major international chain in London.
According to reports, the assault took place at the Radisson Red Hotel at Heathrow and the airline staff had previously raised concerns about safety at the hotel.
“We constantly review travel and stay arrangements, made at reputed international hotel chains, based on feedback of our employees and internal review to ensure the safety and comfort of employees. In this particular instance, we have taken immediate measures and decided to move our colleagues to another hotel,” the airline said in a statement released on Sunday evening.